PRIVACY POLICY

CONNECTION SERVICES LIMITED ("Connection Services")

Welcome to the Connection Services Hotspot directory service (HSD). This privacy policy ("the Policy") explains what we do with the personal information you give us. By registering your personal details with us this allows you access to the Connection Services Hotspot directory service (HSD). This Policy only applies to the Hotspot Directory site and the service which we provide you direct and not to the companies, individuals, organisations or other web sites or services which may be linked to our site or which you gain access to through our service.

If at any time you have a question about anything contained in this Policy or a general query on privacy, please contact us at:

Connection Services Limited, GRIFFINS COURT 24-32 LONDON ROAD, NEWBURY, BERKSHIRE, UNITED KINGDOM, RG14 1JX Tel: +44 870 20 19 550

Consent

Your use of our site signifies your consent to us collecting and using personal information about you in accordance with this Policy. Should we choose to change our Policy for any reason, the changes will be posted here, so that you are always kept informed of how we collect and use your personal information, and when we may disclose it.

How we collect information from you and how it is used

You do not have to register to browse some areas of our site but you must register to set up a user account. We will need your name, postal address, e-mail address, telephone number so that we can set up your user account. Once we have set up your user account we will issue you with a unique user ID and a password of your choice. By using this user ID and password you will be able to gain access to certain features within the directory services which we provide. We ask that you please make sure your details are correct and up to date so that we can provide you with information efficiently.

How we use your personal information

When you register with us to gain access to our directory services we will use your personal information to manage your user account. We will also use your personal information to validate or otherwise authenticate you in order to gain access to the Service.

We may collect information about how you navigate through our sites and/or use the service by analysing customer traffic through the use of cookies (see below).

We may use personal information collected about you to let you know about functionality changes to our web site or changes to our terms and conditions of use including this Policy or services.

We may use personal information collected about you to personalise your visits to our web site and recommend goods and services to you which you might find interesting. We may also use the information to help us develop the design and layout of our web site to ensure that our site and the presentation of our services are as useful as possible.

We may provide aggregate statistics about our services, sales, customers, traffic patterns and other site information to third parties such as advertisers, but these statistics will not include any information that could personally identify you.

Cookies

Cookies are small files of information which are stored on your computer. Web sites you visit ask your computer to store this information and retrieve the information from your computer so that they can keep track of things like other web sites you visit or how you navigate web sites.

We use cookies which will allow us to recognise you when you revisit our site. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance.

If you choose not to receive cookies, you may find that your access to our services may be impaired or slower than normal. You may also be required to enter your user ID and password each time you log on. It also means we would find it difficult to give you any other information which you might be particularly interested in because we may not be able to recognise that it was you visiting our site.

When do we give information you provide us to other people?

Unless you permit us, we never give your personal information to anyone outside of Connection Services or the companies we use to look after your information or to run our site. Where we use other companies to look after your personal information we ask them to make sure they keep your information safe and secret.

In future we may invite you to consent to allow us to pass your personal information to third parties, these third parties will be other people or businesses who would like to tell you about their products or services. We are selective about the kinds of companies we would give this information to and we ask them to make sure they keep your information safe and secret. In any event you will always control whether or not we are allowed to pass your personal information to these third parties.

We may give advertisers information where you are not identified such as how many people have clicked on their advertisements, what age range those people are and whether they are male or female. This may also include information about your particular interests, however they will never know who you are. What we may do is show you the advertisements of advertisers you might be most interested in bearing in mind what we know about you from your registration information and personal preferences which you may give us from time to time. We never give any individually identifiable information to the advertiser, so they will never know about you as an individual.

We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate our systems properly or to protect ourselves or our other users.

How we look after your information

We make sure that all the information we hold on you is as safe as possible.

When you register you will be given a password. Do not disclose your password to anyone. You will be responsible for making sure that you keep your password safe and secret. However, if for any reason you would like to change your password or you think that the security of your password has been compromised.

If you are required to pay for any services, we offer the use of a secure server. The secure server software encrypts the information that you input before it is transmitted to us. In addition, we have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access and to comply with the Data Protection Act 1998.

How to get in contact with us

If you ever want to change any information you have provided during the registration process you forget your password please contact us at Customer Service on +44 870 20 19 550 in England. You can always get in contact with us at the address above or phone us.